Our Client in the Banking and Finance Industry is seeking a Administrative Assistant for their Downtown Toronto office. This is a12 months contract to start, possible extension OR Permanency
This individual will be a floater receptionist for multiple locations as noted as above.
EMPLOYEE VALUE PROPOSITION: This is an excellent opportunity to work at an FI/bank. This role provides exposure to the commercial and personal business and exposure to the most senior leaders.
This is a very administrative role.
Order suppliers for each line of business and make sure the office is running smoothly.
They may help with new hires have all the items required.
The Floor Navigator [FN] is an important coordinating element for on-site support of the Workplace Experience program. The FN’s role is a key coordination point that champions the program by focusing on the delivery of a great user experience through the effective maintenance and support of the Workplace Experience. Accountable to provide high quality, consistent customer service and facilitating the transition of new hires into the program and sustaining the operations of the program.
Act as face of and go to person for the workplace experience program in the office
Greet visitors and employees and assist them in getting familiar with the space and how to work effectively in it including training on phone system, AV equipment, video conferencing equipment, Smart Boards, Wi-Fi, etc.
Support the new hire onboarding process (create a list of items new hires receive per LOB) . Manage regular communications including building updates, fridge cleans, LOB team related, etc.
Manage the office sundry equipment (i.e. mouse, power cords, power bars, spare laptops/desktops, etc.)
Manage locker/personal file cabinet inventory assignment and associated key control, name plates, etc.
Update and maintain reservation system, where applicable, including additions/deletions of people/workstations and produce monthly and/or ad hoc utilization reports
Conduct periodic workstation utilization “bed checks” to ensure space utilization is maximized
Facilitate coordination of security access cards for the floor and responsible for the Audit of all access cards
Manage office supplies for office environment including: inventorying, ordering and stocking office supplies/consumables/meeting room supplies/café machine and coffee related supplies
Administer Iron Mountain including the submission and retrieval for off-site storage, and destruction bins
Review office etiquette and protocols with guests and visitors
Act as single point of escalation or resolution for office issues including technology support (ordering of replacement handheld devices and/or laptops/desktops, Wi-Fi, A/V equipment, guest internet access, teleconferencing, printers, photo copiers, fax machines, facilities issues etc.), meeting space or workstation reservations
Assist with or initiate minor event planning, managing catering where applicable and meeting space set-up
Enforce clean-desk policy for mobile workstations
Work with buildings property management as needed
Conduct morning rounds to ensure all workspaces are orderly and provided with common set of supplies
Conduct evening rounds to ensure all workspaces are orderly and provided with common set of supplies
Front-line Liaison with appropriate facilities management resources to ensure all workspaces are clean and functional
Manage guest access to the building
Manage mail receipt and distribution to floor, and courier receipt and dispatch
Proactively understand and develop strong working relationships with team(s) residing on the floor to ensure high level of service delivery
2+ years of experience previous experience with customer interaction (preferably in a larger company) .
Mature attitude and positive attitude
Excellent Verbal and written communication skills
Ability to exercise sound judgement, make sound decisions and provide guidance
Enhanced computer skills including MS Suite (PowerPoint, Excel, Outlook and Word)
Flexible in location
Eager to help
Nice to have:
-Previous Admin/Receptionist experience (preferably in a larger company) HM does not need to see a certain number of years, he is looking for quality
EDUCATION: University Education is highly preferred
To Apply, Please send your resume to: email@example.com
|Application Deadline||November 9, 2018|
|Experience Required||2 years|
|Job Duration||1 year|