Customer Service - Burlington

MaxSys Staffing is currently looking for Bilingual Business Review Specialist for our client in Burlington, Ontario. This is a full-time permanent position starting ASAP.
 
Major Responsibilities of the Bilingual Business Review Specialist:
 
• A BDR supports our local service branches by renewing service agreements
• Conducts Business Reviews online using our customer portal
• Proposes appropriate service agreement to meet usage, operating environment, duty classification, manufacturer’s recommendations, and local regulations and secures retention of customer
• Collaborates with local branch to ensure a successful customer experience and proper delivery of the service agreement
• Delivers all pertinent customer intelligence from the renewal process to the local service branch
• Maintains daily activities in customer relationship management tools by tracking calls, emails, and interactions with customers during the retention process
• Works closely with local branches to improve customer agreement retention, overall customer relationships, scope of services delivered, and overall profitability and efficiency

Qualifications of the Bilingual Business Review Specialist:

• One (1) + year/s of business development or sales experience preferred. Experience with CRM tools is a plus
• Must have excellent written and verbal communication skills and PC skills
• Must be coachable with a willingness to learn
• Must have a desire to be successful and grow in a world class organization with a commitment to excellence, superior relationship building and collaborative capabilities
• Must be willing to develop sales ethics and values
• Must be fluently bilingual English and French
• Business Diploma or other related studies required

To apply please contact Tara Stewart at:
t.stewart@maxsys.ca

Phone: 902.444.3305 or fax resume to 902.444.3306 or respond to this ad with resume attached to apply. Please note: While we thank all those that apply, only qualified applicants will be selected for an interview.

Position Type Full Time
Application Deadline June 30, 2019
Experience Required 1-2 years
Job Duration Permanent
Education Required College Diploma