Customer Service - Toronto

Our client is hiring 12 Bilingual Call Centre Agents.
 
REQUIRED SHIFTS
Day: (6 openings)
Between the hours of 9am to 6pm (3 days a week) Mandatory Saturday 8am to 4pm, Sunday 1pm to 8pm
 
Midday: (5 openings)
Between the hours of 11am to 7pm (3 days a week) Mandatory Saturday 8am to 4pm, Sunday 1pm to 8pm

TOP SKILLS/EXPERIENCE:
• 2 – 4 years of relevant work experience with reporting OR  projects
• Basic to intermediate experience with Microsoft Office Suite – Excel, Word, PowerPoint
 
NICE TO HAVE SKILLS/EXPERIENCE:
• Sharepoint – Preferred, but not mandatory
• TIBCO Spot Fire – not mandatory but nice to have
• MS Access – Nice to have
• Understanding of project management & some project management skills; including the ability to coordinate the
  efforts of people and resources not under their direct control – nice to have
 
SOFT SKILLS:
• Excellent written and verbal communication – this is a must
• Keen attention to detail
• Ability to work independently
• Time management
 
EDUCATION/CERTIFICATIONS:
• Undergraduate degree or college diploma in business, commerce, finance, or a related field
 
RESPONSIBILITIES INCLUDE (but are not limited to):
• Generate reports from the existing report process with the use of Microsoft SharePoint
• Review and edit status updates for projects/programs for publication to an executive audience
• Work with Project/Program staff to refine submissions and educate on the proper manner to report on Project
Statuses
 
GROUP/PROJECT INFO:
This is a maternity leave coverage for a reporting analyst for project delivery and the reporting associated with this group.
The person in this position will work with the Product Operations Governance & Control Team to continue running reporting while keeping the stakeholders abreast of initiative updates and changes.
 
CULTURE:
This is an independent heads down environment. The report generation is scheduled and a well oiled, stable process.
 
 
Resumes to:e.morozova@maxsys.ca
 
MAX123

Position Type Contract
Application Deadline December 14, 2017
Experience Required 2 years
Job Duration 1 year
Education Required College Diploma