Customer Service - Mississauga

MaxSys Staffing and Consulting is currently seeking an experienced Bilingual Customer Service Representative to fill a full-time permanent position with our client in Mississauga, Ontario. Candidates must be fluent in both English and French.

Job duties of Bilingual Customer Service Representative will include, but are not limited to:

• Process transactions and various inquiries using Outlook, SAP and Esker
• Receive distributor calls as well as some end user calls
• Provide reliable information to both internal and external customers
• Work with appropriate functional groups or team members to proactively eliminate errors and inefficiencies in the order process
 
Requirements of the Bilingual Customer Service Representative:
 
• College or University diploma/degree
• Bilingual (French/English) language skills both written and spoken
• Must be able to handle multiple tasks in a high call/systems volume environment while maintaining composure and flexibility
• Ability to communicate (oral and written) with sales personnel and distributors in a professional and courteous manner
• Strong key board and data entry skills (min 30 wpm)
• Team player – able to work with a large team
• Must be dependable, capable of making decisions, and following through on team tasks and willing to help all other associates with little or no supervision
• Ability to rapidly assimilate marketing programs, product knowledge and all other company policies and procedures
 
To apply please contact Tara Stewart at:
t.stewart@maxsys.ca
 
Phone: 902.444.3305 or fax resume to 902.444.3306 or respond to this ad with resume attached to apply. Please note: While we thank all those that apply, only qualified applicants will be selected for an interview.

Position Type Full Time
Application Deadline May 31, 2019
Experience Required 1 year
Job Duration Permanent
Education Required College Diploma