Our Client in the Banking and Finance Industry is seeking a Bilingual Servicing Analyst for their Downtown Toronto office. This is a 6 months contract to start, possible extension OR Permanency
SUMMARY: This is a re-documentation regulatory project. This is a back end support role with no client interaction required. The role will be partial audit review and partial data entry.
GROUP CULTURE: This team is very unique, tight knit and like one big family. The expectation for joining this team is full flexibility. The leaders expect an all-hands-on-deck approach whenever asked to assist. Contractors, FTE, and leaders themselves may be asked to move locations, roles, or departments whenever the need arises. This may be for a few days, weeks or permanently.Team members must also be flexible to work OT (late nights and possibly some weekends during higher volume seasons). The leaders will try their best to prepare the team for any changes to their roles, locations, and hours but there are times when the team is in a bind and the staff must be able to jump in and help where needed. The leaders will also readjust workers to different teams as they see fit, they try their best to extend/convert as many contractors as possible and sometimes this means moving locations and roles. This is a very supportive and collaborative team and they truly work together closely to achieve their end goal of customer satisfaction.
-Reviewing documents on a digital scanning software to ensure all information is valid and accurate — verify forms against system and update system when required -If information requested on the forms is not accurate, forms will need to be sent back to the Customer Contact Center for re-submission -Run and Review reports to accuracy and investigate any discrepancies
-Bilingual Very strong command of the English and French language (both verbal and written) although no direct communication to customers is required, as this is a very large team with moving parts these individuals must be able to converse with their teammates and LOBs -Must be able to work well with team and independently -Strong technological capabilities/Ability to pick up new technologies quickly -Quick Learner
-AML, FATCA, US Witholdings will be considered a very strong asset -Trading, FX, Reconciliation or Transfer experience -Charles River Experience -Global Plus Experience
-Experience with Microsoft Outlook and Excel
EDUCATION: HM does not have a preference on education either High School or Post-Secondary in any field will be assessed similarly
To Apply, Please send your resume to: firstname.lastname@example.org
|Application Deadline||November 9, 2018|
|Experience Required||2 years|
|Job Duration||6 months|