Customer Service - Oshawa

MaxSys Staffing and Consulting is currently seeking an experienced Business Development Specialist to fill a full-time permanent position with our client in Oshawa, Ontario. Competitive salary offered by client.

Job duties of Business Development Specialist will include, but are not limited to:

• Cost effectively use social media and other appropriate channels to reach clients not currently sourced through conventional contacts
• Expand our reach beyond the client base currently serviced
• Identify opportunities to expand our offerings, in an appropriate way, to the existing client base
• Apply appropriate metrics to track progress in sourcing new business and course adjust based on fact-based analysis of data
• Receive and respond to quote requests by phone, walk-in, email or internet. Use listening skills to ensure needs are clearly understood and responded to appropriately
• Accurately provide quotations with descriptions of company being quoted, as well as explain coverages and underwriting issues that may impact the rate.
• Complete and deliver quote packages by email, post or by hand.
• Once accepted by the client, produce the applications and necessary documents to be sent, or make an appointment for them to attend at the office to sign the documents.
• Forward confirmation of coverage when required by an insurable interest on the policy (i.e. Lienholder, lessor etc.)
• Ensure all applications and policy screens are fully and accurately completed before passing to the Technical Support Specialist for uploading on the company system
• Obtain all pertinent information from the customer to enable the Protection Coach to effectively service the client
• Track conversion rate on new clients vs. Retention on existing clients and expansion of coverage to existing clients
• On an ongoing basis, track personal performance to targets, identify solutions to course correct when necessary and discuss with Office Manager
 
Requirements of the Business Development Specialist:
 
• Results oriented industry professional
• Demonstrates a passion to grow the business and to share their skills to support the success of the team
• College or University Degree
 
To apply please contact Tara Stewart at:
t.stewart@maxsys.ca
 
Phone: 902.444.3305 or fax resume to 902.444.3306 or respond to this ad with resume attached to apply. Please note: While we thank all those that apply, only qualified applicants will be selected for an interview.

Position Type Full Time
Application Deadline May 31, 2019
Experience Required 1 year
Job Duration Permanent
Education Required College Diploma