The Investments Process team within the Business Process & Digitization group is focused on improving the value stream of investment processes and leading several digitization initiatives. Digitization enables the bank to increase the operational efficiency of sales and service processes while reducing cost and improving the employee and customer experience.
As a Business Process Analyst, they will have a fantastic opportunity to participate in transformational technology projects while learning about retail investment processes. They will work with a diverse group of talented professionals in a dynamic environment.
Candidate Value Proposition (CVP):
This internship provides an invaluable opportunity to gain Intel and insight into banking processes and procedures. This role will also allow the intern to make a positive and lasting impression on management, only paving the way for future success in the field.
Role Responsibilities Include (but not limited to):
conduct analysis, generate ideas and identify process improvement opportunities
help define solutions for automating manual processes
assist in gathering business requirements, coordinate meetings and project documents, review project documentation and provide feedback
support and participate in user acceptance testing of technology solutions, analyze defects and facilitate meetings
assist in monitoring project helpdesk calls and triage as required
investigate escalations from branches and the help desk, understand subject matter (Term products and mutual funds) and resolve issues
update procedures and Job Aids
create and deliver presentations summarizing findings and recommendations
assess business risk of supported processes using available reporting, make recommendations to improve risk and assist in implementing action plans
map processes using leading edge applications, create and maintain process maps
Post-secondary student status, studying Business, Commerce, Computer Science, Engineering, or a related field
Some internship experience in a related field
Good business acumen in applying technical solutions to business ideas
Strong MS Office Skills (Word, Excel, PowerPoint, Outlook), particularly Excel
Very strong quantitative and analytical skills
strong documentation skills (i.e. project based documents), either in an intern capacity or in an academic setting
strong presentation skills
previous internship experience with a financial institution
previous internship experience in process analysis or business analysis
Some knowledge of UAT, or experience in a UAT support capacity
Bilingual in French
Post-secondary degree in one of the aforementioned fields in progress, senior status (3rd or 4th year)- this role is more senior in nature, and thus requires an intern with previous internship experience, or work experience of equivalent value.
To Apply, Please send y our resume to: firstname.lastname@example.org
|Application Deadline||November 16, 2018|
|Experience Required||3 years|
|Job Duration||1 year|