Customer Service - Winnipeg

Maxsys is looking for Call Centre Representatives for our client based in Downtown Winnipeg.

Pay rate: $12.25 per hour
Shift times: Training will take place for seven days, Monday – Friday, 8an-5pm. Upon completion of training, shift times will be Monday – Friday, 11am – 7pm. All applicants must be willing to work overtime and weekends when needed.

Responsibilities
Handle inbound and outbound calls.
Use multiple web based applications for investigation and verification.
Answer existing and potential customer questions.
Communication of appropriate course of action to clients in a professional manner.
Build customer confidence in the services offered by the company.
Work as a team to obtain group and individual goals.
 
Requirements
High School Diploma or equivalent, college diploma preferred.
Excellent verbal and written communication skills.
Bilingualism in English and Spanish is an asset.
Exceptional customer service skills; able to build rapport with clients.
Good knowledge of Word, Excel, Outlook and Internet.
Minimum of 1 year of office/contact center experience.
Previous sales/customer service experience is preferred.
Able to prioritize workload, handle high-volume calls while maintaining a professional and personable approach. Demonstrated ability to thrive in a fast-paced and goal- oriented environment.
 
To apply please contact Rebecca Longphee at:
 
r.longphee@maxsys.ca
 
Phone: 780.760.9943 or respond to this ad with resume attached to apply.
Please note: While we thank all those that apply, only qualified applicants will be selected for an interview.

Position Type Full Time
Application Deadline September 13, 2018
Experience Required 1-2 years
Job Duration Temporary
Education Required High School