Maxsys is looking for Bilingual Call Centre Agent, for our client in Kirkland, QC
Handle inbound and outbound calls.
Use multiple web based applications for investigation and verification.
Answer existing and potential customer questions.
Communication of appropriate course of action to clients in a professional manner.
Excellent verbal and written communication skills.
Exceptional customer service skills; able to build rapport with clients.
Good knowledge of Word, Excel, Outlook and Internet.
Minimum of 1 year of call center experience.
(Bilingual – English/French)
able to handle High stress situations
Able to prioritize workload, handle high-volume calls while maintaining a professional and personable approach.
Please send your resume to firstname.lastname@example.org
|Application Deadline||January 31, 2019|
|Experience Required||6-12 months|