Maxsys is looking for Call Centre Agent, for our client in Toronto
Handle inbound and outbound calls.
Use multiple web based applications for investigation and verification.
Answer existing and potential customer questions.
Communication of appropriate course of action to clients in a professional manner.
Build customer confidence in the services offered by the company.
Work as a team to obtain group and individual goals.
High School Diploma or equivalent, college diploma preferred.
Excellent verbal and written communication skills.
Bilingualism in English and Spanish is an asset.
Exceptional customer service skills; able to build rapport with clients.
Good knowledge of Word, Excel, Outlook and Internet.
Minimum of 1 year of office/contact center experience.
Previous sales/customer service experience is preferred.
Able to prioritize workload, handle high-volume calls while maintaining a professional and personable approach.
Please send your resume to firstname.lastname@example.org
|Application Deadline||January 31, 2019|
|Experience Required||1-3 months|
|Job Duration||1 year|
|Education Required||High School|