Customer Service - Toronto

Maxsys is looking for Call Centre Agent, for our client in Toronto
 
Responsibilities
 
• Handle inbound and outbound calls.
• Use multiple web based applications for investigation and verification.
• Answer existing and potential customer questions.
• Communication of appropriate course of action to clients in a professional manner.
• Build customer confidence in the services offered by the company.
• Work as a team to obtain group and individual goals.
 
Requirements
 
• High School Diploma or equivalent, college diploma preferred.
• Excellent verbal and written communication skills.
• Bilingualism in English and Spanish is an asset.
• Exceptional customer service skills; able to build rapport with clients.
• Good knowledge of Word, Excel, Outlook and Internet.
• Minimum of 1 year of office/contact center experience.
• Previous sales/customer service experience is preferred.
• Able to prioritize workload, handle high-volume calls while maintaining a professional and personable approach.
 
Please send your resume to c.walker@maxsys.ca
 
MAX111
*MST

Position Type
Application Deadline January 31, 2019
Experience Required 1-3 months
Job Duration 1 year
Education Required High School