Change and Deployment Coordinator
The Change and Deployment Coordinator is responsible for ensuring all required changes are managed and deployed successfully into production
The individual will report to the Senior Manager, IT Services.
Plans and coordinated the deployment of releases in conjunction with Service Design Management Analyst, IT Operations, Development/Testing and Knowledge Management teams
Provides technical guidance and support throughout the release process including managing known errors, early life support issues and workarounds
Owns the standard deployment procedures and any related continuous service improvement actions
Receives, logs and prioritizes, in collaboration with the initiator, all change requests (RFCs)
Chairs all internal CAB (Change Advisory Board) meetings, issues the agenda and coordinates with all change stakeholders the tasks required to build, test and implement changes
Authorizes acceptable changes after advice given by the CAB
Issues change schedules via the Service Center
Coordinates release documentation and communications
Experience working in an IT Operations and ERP environment in the telecommunications industry
Project management experience, 1 3 years, using MSProject
Technical understanding of the SDLC, including development, quality assurance, knowledge management, testing, release and deployment, early life support
Technical understanding of IT Operations including Service Desk, Problem Management, Data Centre, and Network Management practices
Working knowledge of ITIL Best Practices with minimum certification of foundation in Version 3
Ability to coordinate overnight implementation schedules
Excellent communication, writing and planning skills required.
Ability to work independently with minimal supervision
What else are we looking for from you…?
Experience and knowledge as follows:
Experience in an IT operations environment in the telecommunications industry
Knowledge of mobile telecommunications industry and systems
You can apply directly to this job posting by emailing your application to:
Thank you for your interest. We will be reviewing all applications to select the candidates whose qualifications and experience most closely meet our needs.
**Please note that the successful applicant will be required to fulfill this contract as an Independent Consultant**
|Application Deadline||May 1, 2017|
|Experience Required||3 years|
|Job Duration||6 months|