Professional Consulting - Toronto

Change and Deployment Coordinator
The Change and Deployment Coordinator is responsible for ensuring all required changes are managed and deployed successfully into production 
The individual will report to the Senior Manager, IT Services.
• Plans and coordinated the deployment of releases in conjunction with Service Design Management Analyst, IT Operations, Development/Testing and Knowledge Management teams
• Provides technical guidance and support throughout the release process including managing known errors, early life support issues and workarounds
• Owns the standard deployment procedures and any related continuous service improvement actions
• Receives, logs and prioritizes, in collaboration with the initiator, all change requests (RFCs)
• Chairs all internal CAB (Change Advisory Board) meetings, issues the agenda and coordinates with all change stakeholders the tasks required to build, test and implement changes
• Authorizes acceptable changes after advice given by the CAB
• Issues change schedules via the Service Center
• Coordinates release documentation and communications

• Experience working in an IT Operations and ERP environment in the telecommunications industry
• Project management experience, 1 – 3 years, using MSProject
• Technical understanding of the SDLC, including development, quality assurance, knowledge management, testing, release and deployment, early life support
• Technical understanding of IT Operations including Service Desk, Problem Management, Data Centre, and Network Management practices
• Working knowledge of ITIL Best Practices with minimum certification of foundation in Version 3
• Ability to coordinate overnight implementation schedules
General skills
• Excellent communication, writing and planning skills required.
• Ability to work independently with minimal supervision
What else are we looking for from you…?
Experience and knowledge as follows:
• Experience in an IT operations environment in the telecommunications industry
• Knowledge of mobile telecommunications industry and systems
You can apply directly to this job posting by emailing your application to:

Thank you for your interest. We will be reviewing all applications to select the candidates whose qualifications and experience most closely meet our needs.
“**Please note that the successful applicant will be required to fulfill this contract as an Independent Consultant**”

Position Type Contract
Application Deadline May 1, 2017
Experience Required 3 years
Job Duration 6 months
Education Required Bachelors