MaxSys Staffing is currently looking for a remote Clinical Operations Support Coordinator for our client based out of Toronto, Ontario. This role will allow you to work 100% remote !!!!
Major Responsibilities of the Clinical Operations Support Coordinator:
Handle and document client inquiries regarding requests for care and service
Assess client service needs in consultation with the Supervisors; schedule licensed employees for care and service assignments such that there is an appropriate match between the clients needs and the qualifications, skills and abilities of Field employees; promote consistency of nursing assignments and coordination of services
Notify clients and Field employees regarding initial and ongoing schedules
Complete data entry and maintain accurate current scheduling documentation
Handle and document client concerns and complaints in a timely manner and as appropriate, notify the Supervisors; maintain appropriate documentation
Participate in ongoing internal and/or external continuing education activities
Participates in proactive Health & Safety activities while performing all duties and is responsible to notify immediate Supervisor of any Health & Safety risks or concerns
Must be able to identify and report AEs to health Canada, Med Info and enter into source system and third party systems
Participate in processes relating to regulatory and/or contractual reporting requirements
Complete other tasks as requested
Qualifications of the Clinical Operations Support Coordinator:
Minimum of 2 years college preferred
3 5 years experience working in a customer oriented environment preferably in Healthcare
LPN, Nursing Students, Certified Nursing Assistant training a PLUS
Bilingual English, French
Excellent telephonic communication skills.
Ability to explain concepts in a clear and articulate manner.
Ability to adapt to a fast-paced work environment in a growing company.
Superior problem solving and organizational skills.
Comfortable in recommending process changes to management to achieve a better experience for members.
To apply please contact Tara Stewart at:
Phone: 902.444.3305 or fax resume to 902.444.3306 or respond to this ad with resume attached to apply. Please note: While we thank all those that apply, only qualified applicants will be selected for an interview.
|Position Type||Full Time|
|Application Deadline||May 31, 2019|
|Experience Required||3 years|
|Education Required||College Diploma|