Information Technology - Mississauga

Our Client in the Telco Industry is seeking a Project Manager (IT Customer Service – Singleview & Usageview program) for their Mississauga office. This is a 7 months contract to start, possible extension OR Permanency

The IT Customer Experience – Singleview & Usageview program team is responsible for the end to end delivery of Customer Agent tools. We currently have a need for a creative, highly organized, person to fill the role of Senior Project Manager.

Job Duties/Accountabilities:
Reporting to Program Manager – IT CE SV and UV Delivery, the successful candidate will be responsible for:
• Responsible for managing all aspects of the project management life cycle including project scope, resource assignment, project plan development, project tracking, monitoring and reporting.
• Develop and maintain all project documentation (Project Plan, Issue and Action Logs, Risk Management, Communication Plan, Status Reports, …etc.).
• Maintain the Project Management Office Library with lessons learned database, and apply lessons learned to all initiatives.
• Manage the project budget using SAP.
• Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement process.

Critical Qualifications/Competencies:
• Must have at least 2 years IT delivery experience
• Demonstrated experience in project management delivering project solutions
• Demonstrated experience with budgets greater than $5M.
• Experience in managing multiple projects at a time
• Expert in using MS Suite including Microsoft Project
• Knowledge of proven industry best practices and standards
• Strong interpersonal skills and ability to able to collaborate effectively
• Excellent communication and verbal presentation skills
• Excellent writing skills.
• Demonstrated strong cross functional collaboration skills.
• Detail oriented with strong

To Apply, Please send your resume to:

Position Type Contract
Application Deadline November 9, 2018
Experience Required 5+ years
Job Duration 1 year
Education Required Bachelors