Information Technology - Mississauga

Our client in Telco Industry is seeking Release Management Coordinator for Mississauga and Verdun locations. This is 12 months contract position.
Role Description

Release Management Coordinator:
The Release Management Program Coordinator role is within the FMS IT delivery domain.  As such, this document will provide a high level description of the roles and responsibilities of a RM Program Coordinator. 

The  RM Program Coordinator(s) can be resourced on any project as per the project assessment. Alternatively, a PM can engage the RM Program Coordinator during the course of a project.

Release Roadmap
• Maintaining and communicating the release roadmap that includes, but not limited to, the WOM, WFAS, CLICK, TMI, Hybird UI, ODM etc.
• Interfacing with PMs, SBA/delivery primes, BSAs, AOs, OTSS, Operations and Vendors to gain insight, from a broader perspective, on pending activities that can impact the projects, applications or the various environments
• Interfacing with other districts’s Deployment Prime/Program Coordinator/RM Coordinators
• When required act as the front door for any non-production server activity, which includes, but not limited to
o OS Patches
o DB Patches
• Coordinate with the various project groups to secure a non conflicting time to deploy server software into the various non-production servers
• Manage risk and resolve issues that affect the release scope, schedule & quality
Deployment Planning
• The RM Program Coordinator will be responsible for strategizing Release level deployments
• At the discretion of the PM on projects not related to a FMS Release the Program Coordinator can be engaged to work on the deployment phase of the project
• Interfacing with project teams (including Delivery Primes,TAs, BAs, Vendors, etc) to organize necessary pre/post deployment activity requirements in order to document the Deployment Plan
• Contribute to the Deployment Plan Documentation for the FMS releases, including :
o High level pre and post deployment activity list
o Dry Runs
o Chairing DPD strategy and deployment activity alignment with all stakeholders
o Etc.
• Synchronizing and reviewing all MOPs to ensure there are no impacts to other projects/environments
• Primeship of Best Practice adherence – i.e. Code Freeze (ITIL foundation and release control and validation)
• CHM generation on projects that have a FMS application impact – RM will be resourced to those projects
• Chair Go no Go calls
• Manage deployment overnight activities and ensure communication is provided throughout the deployment window
• Responsible for obtaining any approvals associated with off-normal deployments (Embargo periods, over-size windows, etc …)
• Confirming that  deployment night activities have been documented and ensuring / communicating deployment timelines, following escalation procedures
• Assist with normalization deployment activities, such as scheduling and opening associated CHM
Deployment Prime:
• Deployment Prime for all patching activities for servers under the FMS domain Coordinate patching release windows
• Engage vendors for patching activities via CHM process
• Primeship of on going enhancements and communication  of Release Best Practices out to the delivery teams and neighbouring domains.
• Weekly release reporting
To apply, please send your resume to:

Position Type Contract
Application Deadline May 23, 2019
Experience Required 3 years
Job Duration 1 year
Education Required Bachelors