Customer Service - Mississauga

Our client in Telco industry is seeking a Service Desk Representative in Mississauga. This is a 6 months contract position.
Job Description
• Responsible for responding to customer requests in a prompt, accurate and professional manner
• Develop and maintain good client relationships while ensuring confidentiality
• Work with both internal and external teams to ensure the customer’s needs are met
• Process customer requests through utilization of the CRM tool
• Manage and update the inventory system
• Complete service orders
• Process invoices and complete billing

Desired Skills/Qualifications:
• Previous customer service experience
• Team oriented
• Excellent communication skills
• Ability to handle tasks in a professional manner
• Self-governing and accountable, self-motivated
• Detail oriented
– Ability to adapt to change, in a competitive environment where priorities change frequently
– Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)

To apply, send your updated resume to:
Candidates must be in Canada and with valid work permit for being able to apply for this role.

Position Type Contract
Application Deadline July 5, 2019
Experience Required 1-2 years
Job Duration 6 months
Education Required Bachelors