Office Admin & Legal - Montreal

?RESPONSIBILITIES INCLUDE (but are not limited to):

Product & Process

•Process and/or fulfill transactions, perform audit/ reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.
•Resolve discrepancies that include occasional non-routine situations in accordance with standard procedures.
•Record and verify data for fulfillment and/or further handling.
•Communicate with internal business partners and external customers to respond to standard and occasionally non-standard and/or non-routine inquiries according to guidelines. Follow-up with other business units to ensure issues are resolved.
•Perform administrative tasks such as distributing/ collecting documentation and information to or from other internal departments or institutions, archiving historical documentation, assisting in the preparation of management reports, reconciling activities on a daily, weekly or monthly basis.
•Resolve escalated work or issues from more junior staff, as appropriate.
•Provide input into the continuous improvement of business processes and procedures within the scope of the work team, and participate in testing and implementation of projects and new/ revised products/ services or processes.
•Provide on-the-job assistance and training to others, as requested.

B. Risk & Control

•Escalate non-standard and/or non-routine issues, where applicable, as per guidelines.
•Ensure quality control standards are met for own work prior to proceeding with each workflow activity, as required by procedures.
•Identify potential risk situations and escalate to more senior team members.
•Review transactions and

This job has direct or indirect impact on the following:
•Contributes to customer confidence and satisfaction by ensuring transactions and/or verification activities are processed accurately and on a timely basis.
•Contributes to customer retention by ensuring service quality in processing transactions.
•May contribute to the Bank’s financial performance by responding on a timely basis to changing operating conditions so as to mitigate reputational risk, financial penalties and costs.


• University Graduate preferable specializing in finance/economics/accounting.
• Entry level to two role with relate-able experience in data entry/reconciliation/accounting/Processing
• Beginning level excel: Data entry


• Prior Banking/FI experience
• Prior knowledge of money markets or Capital Markets
• Bilingual in French

• Good analytical and problem-solving skills
• Good investigation skills
• Good prioritization skills
• Good organizational skills
• Good customer service skills
• Good written and oral communication skills
• Ability to multi-task in a fast-paced environment

• University Graduate preferable specializing in finance/economics/accounting
Please send resumes

Position Type Contract
Application Deadline April 30, 2017
Experience Required 1-2 years
Job Duration 1 year
Education Required College Diploma