Our Client in the Telco Industry is seeking a Social Media Communications Specialist (Marketing/Content Strategy),for their Mississauga office.
This role is a 1-year contract position with the opportunity for full-time employment in the future.
The Social Media Specialist (Community Manager) will implement the Clients Business online community strategy, managing engagement and interactivity with its audience, and fostering community spirit. This role will coordinate primarily with the multiple teams across Clients business and mobility divisions to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand. Additionally, this role will also provide support for consumer-focused and brand initiatives on an as-needed basis. Were looking for someone who thrives in a fast-paced environment and who enjoys collaborating with like-minded, high energy professionals. The ideal candidate must also have strong project management experience and exceptional communication and interpersonal skills.
Managing our social media communities across all social platforms (Twitter, LinkedIn, Facebook, Instagram etc)
Coordinating with stakeholders across the company to ensure superior quality of customer service and support is provided to our community
Setting up and measuring the performance of paid campaigns on various social platforms (LinkedIn, Facebook, Instagram, Twitter, Snapchat etc)
Writing and creating content (tweets, Facebook posts, visuals, blog posts etc) for social media channels
Distributing content across our social channels and administering sponsored campaigns
Monitoring effective benchmarks for measuring the growth of the community, and analyzing, reviewing, and reporting on effectiveness of new initiatives
Regularly feeding back insights gained from community monitoring into marketing, product and customer service teams to help them evolve their strategies, and vice versa
Monitoring trends in online community tools and applications
2-4 years of experience in social media, with a proven ability to build and engage online communities
Experience planning and executing paid social campaigns
Flexible and able to comfortably operate in an ever-changing environment
Creative, diplomatic, and cool under pressure with fantastic interpersonal skills
University or College degree in Marketing, Communications, Business, and/or relevant job experience
Advanced technical understanding and interest of business innovation and technology, with the ability to grasp complex concepts and articulate them in a simple and engaging way
Familiar with the capabilities and limitations of various social channels and platforms i.e., LinkedIn, Facebook, Instagram, Twitter, etc.
Experience using social media management systems (Hootsuite, Lithium, etc)
Strong project management and organizational skills
Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
Team player, with the confidence to take the lead and guide other departments when necessary
Graphic Design Skills (e.g. Photoshop)
Experience with WordPress
Customer Service Experience
Comfortable working in a virtual team environment
Knowledge of subjects such as Cloud Computing, Unified Communications, Data Centres, and the telecommunications industry as a whole
To Apply, Please send your resume to: U.firstname.lastname@example.org
|Application Deadline||March 9, 2018|
|Experience Required||3 years|
|Job Duration||1 year|