Information Technology - Calgary

• Associate’s degree in computer related field or equivalent training required
• 1-3 years’ experience required
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one’s time
• Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software

Candidate Requirements/Must Have Skills:
1) Overall 1-3 years’ experience
2) Technical skills- troubleshooting, hardware, software, networking issues
3) Great communication skills
4) Familiar with outlook/ Microsoft Office Suite
5) Nice to have: Service now, jira, mobile devices/ Iphone/Ipad,
Degrees or certifications:
• Bachelor’s degree or Post-Secondary education

Job Responsibilities:
• Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
• May install software or perform hardware testing remotely
• Enter commands and observe system functioning to verify correct operations and detect errors
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support


Position Type Contract
Application Deadline October 12, 2017
Experience Required 2 years
Job Duration 1 year
Education Required College Diploma