May 10, 2021
Employee turnover can be surprisingly expensive for your business. Estimates of how much it costs vary greatly—ranging as high as 200% of the annual salary of a departing employee. Reducing turnover is even more important today as Canada faces a growing shortage of skilled workers and younger employees are becoming more demanding. Here are some…
Read MoreMay 3, 2021
Operational excellence of an organization is the execution of its operations in an excellent way. Given two commercial companies with the same strategy, the operationally more excellent company will in general have better operational results, creating value for customers and shareholders. Step #1: Respect Every Individual The Shingo Model emphasizes that because everyone has worth…
Read MoreApril 26, 2021
Recruiting leaders from outside your business can be expensive, time-consuming and risky. That’s why the ability to develop homegrown talent gives your business a long-term competitive advantage, especially considering Canada’s lack of skilled workers. But employees are too often promoted because of their job skills, not their readiness to lead. Your company’s top engineer might…
Read MoreApril 19, 2021
Conflict between employees is one of the most common sources of trouble in the workplace and can lead to productivity losses, increased absenteeism and poor client service. Moreover, when it goes unresolved, constant conflict can dramatically erode the quality of the work environment to the point where employees will even want to leave the organization….
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